Privacy policy
Introduction
Hekman Housing takes your privacy very seriously and will process and use your information (the data subject) in a secure manner. In this Privacy Statement, we explain what data we process and for what purpose. Additionally, you can read about your rights concerning our processing of your personal data. We recommend that you read this Privacy Statement carefully. If you have any questions, you can always contact us at info@hekmanhousing.nl.
Who is Hekman Housing?
Hekman Housing is responsible for processing your personal data. We are registered in the Netherlands with the Chamber of Commerce under number 53719409 and act as the data controller. How does Hekman Housing use your data? Below is an overview of the purposes for which Hekman Housing processes personal data about you. For each purpose, we specify the data used, the legal basis for processing, and the retention period. We have grouped the data flow to keep it clear.
Data Policy
Purpose: Financial administration
- Data: (Business) name, billing address, bank details (bank name/IBAN/BIC), outstanding balance
- Legal basis: Execution of the agreement
- Retention period: As long as necessary for this purpose
Purpose: Order management
- Data: Name, address, email address, phone number, payment details, account number, order number, complaint details, Chamber of Commerce number, VAT number, customer number
- Legal basis: Legitimate interest (commercial interest)
- Retention period: As long as necessary for this purpose
Purpose: Complaint handling
- Data: Name, address, email address, phone number, payment details, account number, order number, complaint content, Chamber of Commerce number, VAT number, customer number
- Legal basis: Legitimate interest (commercial interest)
- Retention period: As long as necessary for this purpose
Purpose: Invoicing
- Data: Name, address, email address, phone number, payment details, account number, order number, complaint details, Chamber of Commerce number, VAT number, customer number
- Legal basis: Legitimate interest (commercial interest)
- Retention period: As long as necessary for this purpose Marketing
Purpose: Direct marketing
- Data: Name, address, email address, phone number, click behavior, browsing behavior, product interest, social media account, order history, billing/shipping address
- Legal basis: Legitimate interest (commercial interest)
- Retention period: As long as necessary for this purpose
Purpose: Newsletter
- Data: Name, address, email address, phone number, click behavior, browsing behavior, product interest, social media account, order history, billing/shipping address
- Legal basis: Legitimate interest (commercial interest)
- Retention period: As long as necessary for this purpose
Purpose: Social marketing
- Data: Name, address, email address, phone number, click behavior, browsing behavior, product interest, social media account, order history, billing/shipping address
- Legal basis: Legitimate interest (commercial interest)
- Retention period: As long as necessary for this purpose Website
Purpose: Website analysis
- Data: Browsing behavior, location data
- Legal basis: Legitimate interest (commercial interest)
- Retention period: As long as necessary for this purpose
Purpose: Account creation
- Data: Name, address, email address, username, password, user ID, message content
- Legal basis: Execution of the agreement
- Retention period: As long as necessary for this purpose
Your Rights Under the General Data Protection Regulation (GDPR)
You have several rights regarding your data and its processing:
- Access: You can always view and, if necessary, modify your (personal) data in your account. If you want to see the personal data we have stored about you, you can submit an access request.
- Modification: If you want to make changes to your personal data after an access request, you can submit a request to Hekman Housing to modify, improve, supplement, delete, or block your data.
- Restriction of processing: You have the right to request that Hekman Housing restrict the processing of your personal data, under certain conditions.
- Objection: If the processing of your data is based on Hekman Housing's or a third party's legitimate interest, you have the right to object to this processing.
- Data portability: You have the right to obtain your personal data in a structured, commonly used format so that you can transfer it to another service provider.
- Automation: In cases where fully automated processing takes place, you have the right to request a human review of the decision.
- Withdrawal of consent: You can withdraw your consent for data processing at any time. This does not affect the processing that occurred before your withdrawal but may mean that certain services can no longer be provided.
Changes to this Privacy Statement
Hekman Housing may update this privacy statement from time to time. We recommend that you regularly check this statement to stay informed about any changes. Questions or Complaints? If you have any questions about this privacy statement or how Hekman Housing uses your data, you can send an email to info@hekmanhousing.com. For complaints, you can also contact the Data Protection Authority.